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Sales & RFP Coordinator

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Mighty Citizen, an award-winning branding, marketing, and digital transformation agency, is seeking to fill the full-time position of Sales & RFP Coordinator. The winning candidate will be located in the Austin, TX or Washington, DC metropolitan areas, or would be willing to relocate.

The Sales and RFP Coordinator will support the sales team with a variety of tasks including coordination, prospecting, proposal writing, management of the formal RFP process, and following up with prospects and clients. We are looking for a highly motivated team player who will help us grow our company in a sustainable way.

Job Responsibilities

  • Manage incoming sales inquiries, either through phone, email, website request proposal form, referral, or some other method. Management of sales inquiries will include:
    • Scheduling and completing introductory phone calls
    • Updating records in Zoho CRM
    • Scheduling next steps after introductory phone calls
  • Assist with the proposal process including drafting proposals and following up. This includes managing the RFP process from start to finish, including:
    • Project managing the process including key milestones, due dates, deliverables, and resources involved
    • Working with a variety of resources to create proposals.
    • Completing all proposal requirements including required documents and forms
    • Delivering proposals according to requirements
  • Assist with the contracting process including drafting and revising services agreements and scopes of work
  • Participate in project handoffs to the production team
  • Assist the prospecting process for new clients as needed, including building lists and running campaigns (including emails and phone calls). Also includes follow-up and data entry into our CRM
  • Research sales and partnership opportunities
  • Manage and attend events and conferences in a sales support role, including coordinating event attendance and exhibition, booking travel, booth set up, and interacting with potential clients and other attendees
  • Provide administrative support to sales leadership as needed
  • Occasionally assist the marketing team to coordinate marketing efforts as requested and as availability allows

Requirements

  • 2+ years of professional experience in sales, marketing, or a related field
  • Punctual and professional
  • Detail-oriented, organized, collaborative, and responsive
  • Knowledge of business development concepts
  • Expert oral and written interpersonal communication and customer service skills
  • Ability to be personable and build rapport with prospects and clients
  • Ability to manage time effectively
  • Ability to read and interpret documents such as RFPs, services agreements, project scopes, and project proposals
  • Persuasive and professional writing skills
  • The ability to work independently or with our collaborative team, without close supervision
  • Ability to apply common sense understanding to carry out instructions and problem solve
  • Ability to collect meaningful data and draw reasonable conclusions
  • Able to work in an office or home environment as well as to travel when required
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive / Google Docs, CRMs, and project management systems
  • Bachelor’s degree from four-year college or university; or equivalent experience.

Expectations

  • Is familiar with basic branding, marketing, communications, and web development terminology
  • Is extremely detail-oriented
  • Is creative and composes creative solutions to problems
  • Is competitive and motivated to succeed
  • Must have a reliable automobile, valid driver’s license, and meet state required automobile insurance minimums or have reliable access to public transportation.

Physical Demands & Work Environment

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.
  • The employee may occasionally lift and/or move up to 40 pounds and set up trade show displays with assistance. This is not a requirement to fulfill this position.
  • The Austin, Texas office is a two-story building with no elevator. Job duties can be performed from the first floor without a need to access the second floor.
  • Alternatively, this may be a “work from home” position if the winning applicant is located outside of the Austin, TX metropolitan area.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment—all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 


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