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Sales & Marketing Assistant

The Sales & Marketing Assistant will support the sales and marketing teams with a variety of tasks including coordination, prospecting, proposal writing, and following up with prospects and clients. We are looking for a highly motivated team player who will help us grow our company in a sustainable way.

Job Responsibilities

  • Manage incoming sales inquiries, either through phone, email, website request proposal form, referral, or some other method. Management of sales inquiries will include:
    • Scheduling and completing introductory phone calls
    • Updating records in our CRM
    • Scheduling next steps after introductory phone calls
    • Scheduling a Needs Analysis (qualification meeting) for qualified prospects
  • Assist with the proposal process including drafting proposals and following up.
  • Assist with the contracting process including drafting and revising services agreements and scopes of work.
  • Participate in project handoffs to the production team.
  • Prospect for new clients as needed, including building lists and running campaigns (including emails and phone calls). Also includes follow-up and data entry into our CRM.
  • Research sales and partnership opportunities.
  • Attend events and conferences in a sales support role.
  • Provide administrative support to Sales and Marketing leadership. This may include personal assistance, office management, and related duties.

Requirements

  • Punctual and professional
  • Detail oriented, organized, collaborative, and responsive
  • Entry-level knowledge of business development concepts
  • Expert interpersonal communication and customer service skills
  • Ability to be personable and build rapport with prospects and clients
  • Ability to manage time effectively
  • Ability to read and interpret documents such as services agreements, project scopes, and project proposals
  • Ability to write routine reports and correspondence
  • The ability to work independently or with our collaborative team, without close supervision
  • Ability to apply common sense understanding to carry out instructions and problem solve
  • Ability to collect meaningful data and draw reasonable conclusions
  • Able to work in an office or home environment as well as to travel when required
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive / Google Docs, CRMs, and project management systems
  • Bachelor’s degree from four-year college or university; or equivalent experience.

Expectations

  • Is technical in nature and familiar with basic branding, marketing, communications, and web development terminology
  • Is creative and composes creative solutions to problems
  • Is competitive and motivated to succeed
  • Must have reliable automobile, valid driver’s license, and meet state required automobile insurance minimums.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.
  • The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is usually moderate.
  • The office is a two-story building with no elevator. Job duties can be performed from the first floor without a need to access the second floor.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment — all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 


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