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Project Manager

To perform this job successfully, an individual must be able to meet each expectation, requirement, and qualification. The expectations, requirements, and qualifications listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities

  • Manage a large portfolio of projects.
  • Lead client and internal communication for projects.
  • Manage project budgets and allocation of hours for project teams.
  • Ensure timely and accurate status reporting for client projects.
  • Create process and project documentation and take ownership for maintaining an accessible and up-to-date document repository.
  • Perform quality assurance testing to ensure Mighty Citizen solutions meet or exceed client expectations and align to defined business needs.
  • Manage bug tracking and response.
  • Prepare presentation materials and documents for internal and client facing meetings and facilitate meetings.
  • Lead project activities from pre-kickoff through project wrap-up.
  • Participate in client discovery sessions and help translate feedback into requirements.
  • Continually evaluate project management systems and processes and contribute suggestions for improvement.
  • Coordinate resource planning.
  • Lead and mentor project coordinators.
  • Contribute to company publications and presentations.
  • Contribute to business development efforts, including sales presentations.
  • General accounting support, including drafting estimates for clients, reviewing client account renewals, and reviewing monthly billing.
  • Other tasks required to make you and the company successful.

Expectations

  • A positive attitude with customers and team members.
  • Highly developed leadership, organizational, collaboration, and communication skills.
  • Experience managing project budgets and scope expectations for multiple projects.
  • Experience managing resource allocation.
  • A successful track record in managing project schedules.
  • Experience managing customer requirements.
  • Working knowledge of web development, including familiarity with best practices and standards related to writing for the web, user experience design, search engine optimization, Content Management Systems, and HTML/CSS.
  • A history of successfully managing multiple duties in a fast-paced team environment. Experience with managing remote teams a plus.

Requirements

  • 5+ years in web project management.
  • A bachelor’s degree or equivalent work experience.
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive, Dropbox, Zoho, chat programs, and project management systems. Experience with Quickbooks is preferred, but not required.
  • Project Management Professional (PMP) certification is ideal, but not required.
MIGHTY CITIZEN IS AN EQUAL OPPORTUNITY EMPLOYER AND WELCOMES EVERYONE TO OUR TEAM. WE STRONGLY ENCOURAGE PEOPLE OF COLOR, LGBTQ AND NON-BINARY PEOPLE, VETERANS, PARENTS, AND INDIVIDUALS WITH DISABILITIES TO APPLY. IF YOU NEED REASONABLE ACCOMMODATION AT ANY POINT IN THE APPLICATION OR INTERVIEW PROCESS, PLEASE LET US KNOW.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment—all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 


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