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Position

Project Coordinator

Our Project Coordinators are responsible for helping keep client projects on time and on budget and for supporting our design and development teams. Project Coordinators are integral to the success of our work.

Job Responsibilities

  • Provide scheduling support to the project manager, design, and development teams through all phases of project lifecycle
  • Work with the project manager to ensure timely and accurate status reporting for client projects
  • Create process and project documentation and take ownership for maintaining an accessible and up-to-date document repository
  • Manage the process of integrating content into the Content Management Systems we build for clients
  • Manage the quality assurance testing process to ensure Mighty Citizen solutions meet or exceed client expectations and align to defined project goals
  • Manage the process of training clients on their site’s Content Management System
  • Manage bug tracking, respond to bug reports, and field incoming support requests
  • Nurture ongoing support client relationships
  • Prepare presentation materials and documents for internal and client-facing meetings and facilitate meetings
  • Coordinate project activities from pre-kickoff through project wrap-up
  • Participate in client discovery sessions and help translate feedback into requirements
  • Continually evaluate project management systems and processes and contribute suggestions for improvement
  • Update weekly project hour reports that are posted in the MC project management system to alert team members. Consult with PM on ways to reduce hours when necessary
  • General accounting support, including drafting estimates for clients, reviewing client account renewals, and reviewing monthly billing
  • Help coordinate resource allocation
  • Other tasks required to make you and the company successful

Expectations

  • A positive attitude with customers and team members
  • Highly developed leadership, organizational, collaboration, and communication skills
  • Experience scheduling resources across projects and an aptitude for resolving conflicts between competing priorities
  • Experience managing customer requirements
  • Beginner knowledge of web development, including some familiarity with best practices and standards related to writing for the web, user experience design, search engine optimization, and HTML/CSS
  • A history of successfully managing multiple duties in a fast-paced team environment. Experience with managing remote teams a plus

Requirements

  • 2 years project coordination or project management experience (web project coordination/management a plus)
  • A bachelor’s degree or equivalent work experience
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive, Zoho, chat programs, and project management systems. Experience with Quickbooks is preferred, but not required.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.
  • The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is usually moderate.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment — all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 


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